Assistant ZIQYRépond à partir de nos guides
Bonjour, comment puis-je vous aider ?

Choisissez votre plateforme, puis posez votre question.

Réponses générées à partir des articles du centre d’aide.

Support ZIQY
My ticketsNew ticketHelp centerSign in
Help centerOur platformsReuseProducts that will be bought back
Reuse

Products that will be bought back

Updated 3 months ago2 min read


In order to process item buybacks, you will need to create a catalogue. The catalogue is built in 3 steps, which correspond to the 3 levels of the catalogue.

First, categories, which represent the type of items being bought back (bikes, smartphones, small appliances, washing machines, etc.). Then the brands of the products you will buy back (Apple, Brandt, Bosch, Gazelle, etc.). And finally the models (iPhone 16 Pro 256G, C8+, Series 8 - 9kg, etc.).

Once these 3 catalogue levels have been created, you will be able to select the model for each item and have the rules applied to determine the buyback amount and, where applicable, the resale amount.

Step 1: Categories

Step-by-step tutorial — Create a category (7 steps — view in Tango)

  1. In the side menu, click on Categories.
  2. Then click on Create a category.
  3. Enter the name of the category.
  4. If it is a "sub-category", select the parent category.
  5. Activate the category.
  6. And save.
  7. Categories are displayed as a table. Click the action button at the end of the row to enable/disable, edit or delete a category.

Step 2: Brands

Step-by-step tutorial — Create a brand (5 steps — view in Tango)

Refit plateform - Admin Dashboard by ZIQY

  1. In the side menu, click on Brands.
  2. Then click on the Create a brand button.
  3. Enter the name of the brand.
  4. And save.
  5. Created brands appear as a list; click the action button at the end of the row to edit or delete a brand.

Step 3: Models

Step-by-step tutorial — Create a model (9 steps — view in Tango)

  1. In the side menu, click on Models.
  2. Then click on Create a model.
  3. Enter the name of the model.
  4. Then its SKU (unique reference).
  5. Select the model's brand: enter the first 3 characters to bring up the list of matching brands.
  6. Select its category.
  7. Enter its selling price (price of the new product).
  8. And if you wish, add an image.
  9. Finally, click on Save.

A few important points:

  • Each model must have a SKU (or reference), and each SKU must be unique.

  • The last level of the catalogue is the item. The item is the object that the customer offers to sell back to you. Each item is unique and is identified and recognised by its serial number.
    Two identical iPhone 16 Pro 256G devices will belong to the same category and the same brand, will be the same model, but will be two distinct items.

    • When you identify an item by selecting its model, the brand and category it belongs to will be automatically deduced.
Was this article helpful?

Related articles

Help center

Hybrid stock: more flexible and more realistic inventory management

4 min read
plateformes

How to refund a rental whose items have been handed over to the customer?

2 min read
plateformes

Automations — Frequently Asked Questions

2 min read
On this page
Step 1: CategoriesStep 2: BrandsStep 3: Models
Still stuck?

Our assistant attempts an instant answer, otherwise a human takes over.

Create a ticket