Other general configuration elements

Open the "Settings" menu. Click on "General configuration". Enter your company's general information here. The application name will be the title of your front-end as well as the platform. You can also import your logo here (accepted file formats: .jfif, .pjpeg, .jpeg, .pjp, .jpg, .png.)

Import the logo displayed in the header of all emails sent by the platform. The redirect URL is optional — it is the page to which users will be redirected if they click on the logo displayed in your emails.

The geolocation service. Enable this service to offer a list displaying your points of sale to your customers during the rental process, or to allow your customers to find the points of sale closest to them. It will also be used in the back end. Two geolocation services are available:

• Google Maps: please enable the Geocode service as well as the Places API (with your site URL as the restriction, without https:// in front)
• Woosmap Good to know: if your business operates 100% in France (points of sale and customers in France), you do not need to configure a geolocation service. These four configurations are optional:
• The "Googlemap Channel" field: if configured, when calling your Google Maps API, Rental sends this parameter in addition to Google. If you have multiple sub-accounts in your API, you can decide which sub-account the calls from your Rental instance are sent to. Using this field requires the configuration of multiple channels in your Google API Maps account.
• Enabling postcode search limited to the default country: enable this option if you want city / postcode searches to be limited only to countries for which a point of sale is configured on your platform
• The Position Stack API key: this API key should only be configured if you use SendCloud for your logistics
• The store search radius: you can define a maximum search radius for points of sale; your customers will not be able to select points of sale further than this distance (the distance is calculated from the city they have selected as their search reference)

The business code. This code, if filled in, can be incremented in accounting exports specific to your business that we can develop on estimate if you need to carry out accounting reconciliation with an internal accounting tool within your company. Export notifications. You can decide how long export notifications announcing the availability of an export for download are displayed. If you do not fill in this field, notifications will not be deleted.

GDPR

• Download link validity period: when a customer submits a request to download their personal data, a download link is sent to them by email. You can define the validity period of this link (a maximum period of 24 hours is recommended).
• Delay before anonymisation of a customer account: the period after which an inactive customer account is automatically anonymised.
• Delay before deletion of phone numbers from an inactive customer account: the period after which the system deletes all phone numbers from an inactive customer account.
• Anonymisation code: if this field is filled in, all anonymised customer data will begin with this code.
• For more information on customer account anonymisation and phone number deletion, please refer to this article.
• Data export request processing delay: the period after which a customer's data will be sent to them following their request.
• Account deletion request processing delay: the period after which a customer's data and account will be deleted following their request.

You can enter informational text relating to the management of personal data. As well as text relating to the account deletion request. You can make acceptance of the privacy policy mandatory and enter the text that will appear next to the acceptance checkbox.

The cancellation pop-in visible on the customer account You can edit the content of the cancellation pop-in that appears on the customer account when they click "cancel" their subscription. Feel free to use the variables {store_name} and {store_phone} to display the name of the point of sale and the phone number of the point of sale associated with the rental respectively. The modification pop-in visible in the customer account You can edit the content of the modification pop-in that appears on the customer account when they click on the product replacement button for their rental.

Login

• Number of login attempts before account lockout in case of failure: you can define the maximum number of failed login attempts a customer can make.
• Account inaccessibility duration following lockout: after a customer has locked their account, they will need to wait the indicated duration before being able to attempt to log in again.
• Password validity period before automatic reset: fill in this field if customers' passwords should have a validity period. At the end of this validity period, the password will mandatorily need to be reset. At each configuration step, do not forget to click "Save" to record your changes.