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How to send payment requests by email or SMS to my customers?

Updated 3 months ago1 min read

How to send payment requests by email or SMS to my customers?

How to send payment requests by email or SMS to my customers? When you create a rental from the platform, you can send a payment request to your customers in two different ways:

  • By email
  • By SMS

Here is how to proceed. The payment link is valid for 4 hours.

When you click on the Pay button, the following pop-in appears: (when creating a rental or when making a payment from a rental page) First click on "Online payment (CB)" Then select the payment link sending method from the dropdown menu.

If you select Email: The email address entered for your customer will automatically be filled in the email field. You can modify it if needed. If you select SMS: The phone number entered for your customer will automatically be filled in the phone field. You can modify it if needed. You can change the phone number country code by selecting it from the dropdown list.

To send your payment request, whether by SMS or by email, then click on the "Validate" button. Your customer will receive the payment link via the chosen sending method, and will simply need to click on this link to then enter their bank card information to proceed with the payment.

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