How to edit an email

Emails sent by the platform are editable and customizable. You can enable or disable them, modify their subject and content (while respecting the available variables).

In the Administration - Emails menu Select the email you want to customize by clicking on it. To change its status (Active or Disabled), use the button in the top right corner.

Disabled emails appear at the bottom of the list, grayed out. To edit the content of an email, click on the pencil icon to the right of the selected email name. You can modify the subject of the email.

And edit its content. To do so, use the WYSIWYG (What You See Is What You Get) toolbox provided. Two precautions are necessary:

• Respect the variables (more information about variables in step 9).
• Do not paste text copied from a document that has formatting applied to it (do not copy text from Microsoft Word, for example).

Edit content - Advanced If you have HTML skills, you can integrate your code directly. To do so, click the <> button.

Variables Variables are dynamic data in your email. Unlike the rest of the text, which is fixed, a variable is an element that will change depending on the recipient. You can view the variables available for the email you are editing, and the data they correspond to, by clicking on "Variables disponibles" below the content block.

Preview After saving your email configuration, you can view a preview of the email that will be sent. You can display it in all your languages by selecting the language you wish to preview. For each email, do not forget to click "Sauvegarder" to save your changes.