How to manually attempt a failed payment?

How to manually attempt a failed payment?

As part of your subscription rentals, automatic payments occur at the frequency you have defined... Go to the Rentals menu

• Subscriptions

In the dropdown list under "Status", select the status "Warning".

The list of subscriptions with "Warning" status is then displayed. The "Warning" status is the status of subscriptions for which the automated direct debit has been rejected due to a temporary error encountered by your PSP.

Click on the line you wish to regularize.

Click on the "Collect" icon.

A notification indicates the status of your regularization attempt.

If the payment was successfully processed, you will see a notification stating "Processing completed successfully".