Understanding the transactions page
You can view the list of all transactions made on the platform. Please note that only completed transactions will be listed.
Go to the Rental menu
- Transactions The list of the latest transactions is displayed. By default, transactions from the past month are shown. However, you can select a different period using the dedicated filter. The transactions table.
You will find the following information:
- The transaction ID.
- The rental ID for which the transaction took place.
- The customer's first and last name.
- The point of sale responsible for the transaction.
- The payment method used by the customer.
- The date and time of payment.
- The transaction amount.
- The transaction status: for more details on transaction statuses, click here.
- A download option in PDF format for the corresponding invoice.
Click on the payment method to view the transaction details.
A pop-in will then display: the transaction date, the payment platform, the payment method, the merchant reference, the bank reference, the card alias, the indication of the nature of the payment (rebill for subscription-based rentals), and the banking information. The information displayed may differ depending on the payment method used and the payment gateway in use.
Click the "Close" button or the cross to close the pop-in and return to the transactions list.
You can export the transactions list. To do so, click the "Export" button at the top right of the table. More details on export procedures here.