Can I record payments made outside the platform or in cash?
Can I record payments made outside the platform or in cash? You have the option to create rentals on the platform without requesting online payment from your customers. Warning: this is only possible for date-to-date rental offers. Here is how to proceed, starting from the final payment step in the platform's cart.
Configure your payment types Go to the Settings - My Activity menu Select the payment types to activate on your platform Follow this tutorial to configure your payment types. Once your payment types are configured, record an external payment at the payment step of the purchase funnel Click on "Pay for the order":
You have 4 payment options:
- At the register: the rental will be created with the status "Paid". By validating this payment method, you confirm that it has been completed at your point of sale, in cash or by any other payment method outside the ZIQY platform. No proof of the transaction will be kept for this payment and no invoice will be issued; you will only be able to issue refunds using the same payment method.
- Online payment (CB): a payment link will be sent by email, SMS or QR code to your customer; the rental (with the status "Paid") will only be created upon validation of this payment. A transaction will be linked to your payment; you will be able to issue a refund directly to your customer's credit card, or in cash.
- By bank transfer: an email will be sent to your customer with the invoice to be paid. The rental will be created with the status "Unpaid" with an outstanding invoice, and the transfer will need to be recorded later.
- Later: the rental will be created with the status "Unpaid" and the payment will need to be recorded later. No product handover can take place before the payment is validated.
If you created your rental using the "Later" option, here is the screen displayed when you wish to view this rental. You have a choice here between two payment methods:
- Payment at the register: you confirm that the payment was made at your point of sale, in cash or by any other payment method you have outside the ZIQY platform. No proof of the transaction will be kept for this payment and no invoice will be issued; you will only be able to issue refunds in cash.
- CB payment: a payment link will be sent to your customer. Once either of these two payment methods is validated, the rental will move to the status "Paid".