Import shipment tracking numbers manually

Import shipment tracking numbers manually

Create your tracking number import file

Before starting the import of your tracking numbers, you need to create your file in .csv or .xls format. This file must contain 4 columns:

• Rental ID (rental_ID)
• The outbound tracking number (tracking_number_shipment) - this column is not mandatory and can be left empty if you only want to import return tracking numbers.
• The return tracking number (tracking_number_return) - this column is not mandatory and can be left empty if you only want to import outbound tracking numbers.
• The carrier ID (carrier_id)

Go to the Rentals menu

- Logistics and transport

Click on Import

Then click on "Import Tracking Number" to open the dialog.

In the dialog box, select the file you created on your computer and import it by clicking "Open".

Verify the file content

Click on "Run verification".

Click on "Import" to permanently save your tracking numbers.

If your file contains errors:

The number of errors will be displayed, and the affected rows will be marked with a red dot.

Examples of common errors:

• Rental number does not exist on the platform
• Tracking number already entered for this rental ID
• Carrier ID does not exist

If your file contains no errors, you can close the window.

You can then find your tracking numbers on the Logistics and transport page

If you have entered a tracking URL for the carrier, clicking on the tracking number will redirect you to the carrier's website where you can track the shipment.

Set the carrier tracking URL

To define the URL to which you will be redirected when clicking on the tracking number, go to the Administration - Delivery and carrier menu, edit the carrier of your choice, then enter its tracking URL.

For more information on carrier configuration, click here.