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Help centerOur platformsRentalPrevent the creation of a new customer with a mobile phone already associated with an existing account
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Prevent the creation of a new customer with a mobile phone already associated with an existing account

Updated 3 months ago1 min read

Prevent the creation of a new customer with a mobile phone already associated with an existing account

Prevent the creation of a new customer with a mobile phone already associated with an existing account

Prevent the creation of a new customer with a mobile phone already associated with an existing account

Go to Paramètres > Configuration générale

In the "Connexion" block, you have a radio button allowing you to enable this option

If this option is enabled, the creation of a new account with a mobile phone already associated with an existing account will be rejected.

Don't forget to Sauvegarder

Prevent the creation of a new customer with a mobile phone already associated with an existing account

The following message will then be displayed in the back office if you attempt to associate an already existing phone number with a new account, upon clicking "sauvegarder" at the bottom of the customer creation form.

"Votre téléphone portable est déjà associé à un compte existant, merci de vous connecter ou de saisir un autre numéro de téléphone."

The following message will then be displayed in the front office if a customer attempts to associate an already existing phone number with a new account, upon clicking "continuer" at the bottom of the customer creation form.

"Votre téléphone portable est déjà associé à un compte existant, merci de vous connecter ou de saisir un autre numéro de téléphone."

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