The subscription billing date on your platform

The subscription billing date on your platform

By default, the subscription is billed each month on the anniversary date of the Rental subscription. Example: The Rental is subscribed on 01/10 (1st payment), the product is delivered on 01/15, the Rental is then billed on 02/10 (2nd payment), then on the 10th of each month.

You can configure a different billing date in Paramètres > Mon activité > Option de la facturation récurrente

The subscription will then be billed each month on the anniversary date of the product's handover or shipment to the customer. Example: The Rental is subscribed on 01/10 (1st payment), the product is handed over to the customer on 01/15, the Rental is then billed on 02/15 (2nd payment), then on the 15th of each month.

The handover or shipment date is the date when the Rental status changes to "EN COURS".

Triggering the EN COURS status by handing over the product to the customer: In the Rental record, click "Remettre le produit".

Triggering the EN COURS status by shipping the product to the customer: in the Logistique > A expédier tab, when you click on the line to be shipped and follow the shipping procedure through to its validation.

Update 13/12/24: Force the subscription to start on D+X from the Rental subscription date

If you have enabled billing your customers at the time of product handover or delivery instead of the Rental subscription date, you can now force the subscription to start on D+X from that subscription date. This way, you will avoid unbilled subscriptions in the event of a non-acknowledgement of delivery receipt or the customer failing to collect the product at a point of sale.

Update 13/12/24: a new tooltip in the Rental record indicates the subscription start date when it differs from the anniversary date of the Rental subscription. Hover over the information "i" in the "Abonnement" information block to display the subscription start date.