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Help centerOur platformsRentalThe quick rental tunnel by item
Rental

The quick rental tunnel by item

Updated 3 months ago3 min read

The quick rental tunnel by item

PRO and ENTERPRISE feature To activate the quick rental by item in the back-office, go to the Settings - My activity menu In the "Purchase tunnel" block, click on "Activate the quick rental tunnel by item in BO" Select the tunnel you want to display by default when you start creating a new rental from the back-office Here, we selected "Quick rental by item". It is also possible to leave "Standard rental by product" as the default tunnel.

To create a new rental with the quick tunnel by item, click on the "New rental" button on the "Rental" page, or from the webapp Here is your quick rental tunnel by item At any time, switch tunnels by clicking on the corresponding button If you wish to make a booking for the future, and/or not directly rent an item to your customer, you can click on "Standard rental by product".

The quick tunnel works in 4 steps:

  1. Selection of the customer who will rent

  2. Choice of the rental end date

  3. Adding items directly via their serial number

  4. Summary and creation of the rental

  5. Select the customer First step: search for or create your customer as usual. You can find them via their name, their email address, or by scanning the QR code displayed on their customer account on the front-end.

  6. Select the end date The start date of a quick rental by item is always today's date, you cannot change it. Select the desired end date in the picker. Once the end date is selected, a summary shows you the rental duration. Click on "Validate the period" to proceed to step 3.

  7. Add your items Type, paste or scan the serial number you wish to rent. Warning: no stock check is performed, we only check whether your item has a status accepted for rental. We therefore advise against using this tunnel for products with limited stock. If the item you are adding has optional complementary products, a pop-in opens Select the complementary product(s) to add to the cart, then click on "Continue". Warning: Rental does not yet handle optional multi-quantity on complementary products > This means that if you add the same product multiple times as a rental, you will obligatorily have the same complementary products assigned to those same rental products.

Items added to the cart are displayed Note: if 2 items correspond to the same rented product, they are displayed in the same block, as shown in the following screenshot. You will notice that the complementary products applied to these items are therefore the same with no possibility of changing this, as indicated previously. At this step, remember to fill in your settings data where applicable, as well as the sub-customers assigned to each item. When you have added all the items you wish to rent to the cart, click on the "Validate cart" button.

  1. View the rental summary, and create it To create the rental, click on the "Pay for the order" button.

After clicking, the rental is immediately being created... Payment will occur after its creation. Congratulations, the rental is created! When the rental is created:

  • The rental is created with the status "Unpaid", a pop-in directly invites you to have it settled by your customer
  • The products are already handed over to the customer, therefore:
    • The items have the status "In progress"
    • The rental also has the status "In progress"

NB: If you have activated the "handover contract" It is the first thing you see before the created rental: a new tab opens and asks you to sign the handover contract before anything else. Warning: if you close the tab without having your customer sign the contract, the rental will remain with the status "Validated" until your customer has signed, with the items having the status "Reserved".

Make sure the rental is "In progress" and "Paid" before letting your customer leave

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