Recurring delivery subscriptions (product pack)

Recurring delivery subscriptions (product pack)

The recurring delivery subscription offer

Recurring delivery subscriptions allow you to ship the products of a subscription rental at the same frequency. The products of the relevant rental are therefore no longer "rented" but considered as "kept by the customer". Warning: these offers are only available for delivery, they are not available for pickup. If you create a recurring delivery subscription and select a point of sale as the pickup location, the system will be unable to create the corresponding recurring deliveries. To create a recurring delivery subscription offer on a product pack, first create the products that will make up your pack, each with stock in your warehouse. To allow new subscriptions to be taken out, your products must always have available stock, so remember to increase the quantity of your overall stock over time, as the available stock quantity will decrease with each new delivery. Once your products are ready, create your pack product, then create a new subscription rental offer:

Configure your recurring delivery subscription offer

Just as you would for a standard product, configure your recurring delivery subscription offer. Remember to follow this tutorial on recurring delivery subscriptions for a standard product. Complete the following options:

• The offer name
• The subscription duration
• The commitment period
• Enable recurring delivery
• Select the delivery frequency and modify the billing frequency if necessary
• The subscription price

Check the content of your offer before clicking "Créer l'offre"

Your offer is not yet fully configured When your offer is created, a "Personnalisation des produits" button tries to catch your attention. You must first complete the composition of your pack before returning to finish configuring your offer. We will come back to this later.

Click on the "Pack" tab and proceed to configure your pack. Add the products that will make up your pack. As you will see in the configuration of your box (recurring delivery subscription offer), it is possible to have in your pack:

• Products that will only be delivered once
• Products that will be delivered on a recurring basis

And:

• Products that will be kept by your customer
• Products that the customer will need to return to you in order to end their rental

Don't forget to "Configurer les prix" for each product making up your pack. To learn how to configure a product pack, follow this tutorial.

When the composition of your pack is complete, go back to the "Offres" tab. Now click on the "Personnalisation des produits" button.

Warning: this operation must be repeated as many times as you have recurring delivery subscription offers.

Customize the sending of your products in the pop-in that opens

For each product, you can choose:

• Whether it will be delivered at the frequency defined in your offer or whether it will be delivered only once
• Whether it will be kept by the customer or whether the customer will need to return it at the end of their subscription

In our example:

• The Nespresso coffee machine is sent at the first delivery (its price is nevertheless rebilled each month as it corresponds to its rental or purchase price), and will need to be returned by the customer to end their subscription
• The Nespresso capsules are sent at the first delivery and every month, and will not be subject to return — they will be kept by the customer

Don't forget to save the customization of your products. Remember to do this configuration for each of your recurring delivery subscription offers.

Check that your customization is saved

When you have finished your customization, the "Personnalisations des produits" button turns blue, indicating that the configuration has been saved. If you add products to your pack in the future, the button will turn orange again, alerting you to finalize the configuration.