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Help centerOur platformsRepairRepair (admin) — In brief
Repair

Repair (admin) — In brief

Updated 3 months ago1 min read

In brief

Who is this for? Store administrators (tenant_admin role) and after-sales operators (store_employee). Where? Main menu → Repairs (/dashboard/repairs) and associated sub-sections. Prerequisites: Repair module activated on your tenant. Administrator access to the dashboard.

The Repairs module manages the entire lifecycle of a product entrusted for after-sales service: from intake through to return to the customer, including quotes, payment, and automatic notifications (email, SMS, WhatsApp). As an administrator, you oversee repairer assignment, validate quotes and warranties, and monitor deadlines through SLA indicators.

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