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Repair

Repair (admin) — Warranty

Updated 3 months ago1 min read

Warranty

Possible statuses

StatusDescription
Under warrantyThe product is still covered by its commercial warranty
Out of warrantyThe warranty has expired
UnknownUnable to determine the status

Validation process

  1. The customer submits a proof of warranty (purchase invoice, receipt).
  2. The administrator reviews the proof in the repair record (/dashboard/repairs/warranty-review).
  3. The administrator approves or rejects the proof.

💡 Tip: For repairs carried out directly in store, the admin can approve the quote or decide to cover the cost of the repair.

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