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How to refund a rental whose items have been handed over to the customer?2 min Using customer qualification forms on the front-end when adding products to the cart5 min View the history of changes made on my platform in the user logs2 min Warehouse and store depending from the warehouse1 min Check available stock on Rental1 min Beta version of hourly rental3 min View pending GDPR requests1 min Using the platform APIs to extract information3 min Using Stripe S700 Payment Terminals for Payment and Contract Signing1 min Settling a Penalty2 min Using the After-Sales Service Feature2 min Simplify product selection in the rental tunnel in BO2 min Reactivate a cancelled or completed rental2 min What happens when a recurring payment fails?6 min Replace a product3 min Returning a product to a different point of sale than the pick-up location2 min Collect your customers' date of birth1 min What are the different errors a PSP can return?2 min Advanced Settings8 min What information can I export from the platform?2 min What is the difference between a logistics provider and a carrier?1 min Preparing your graphic kit3 min Why am I stuck in the rental creation process?4 min SEPA Direct Debit with Stripe (subscription only)2 min New management of unpaid subscription installments5 min Payment by bank transfer and deposit4 min New variables available in emails for better payment failure management (in the context of subscription rental)4 min Edit your front-end texts3 min What's new in your REFIT platform update (v 3.0.3)3 min Edit your General Rental Conditions (GRC or GTC) in 3 distinct locations3 min New Security Menu - Back-office Access Restricted by IP1 min My product is not available for rental, why?1 min Change your front-end font with Google Fonts2 min Modify the position of products on a category page1 min Delivery & Pickup - Advanced management by product2 min Rental types2 min Daily info email to stores.1 min Item statuses4 min Delivery types1 min Scheduled Tasks1 min Sub-customers and the customer qualification form3 min What are tags?1 min Prices by point of sale2 min User preferences1 min General email settings2 min Your checkout tunnel options1 min Platform Security Options1 min Product images3 min Quotes3 min Rentals to ship.1 min Languages on the Rental platform1 min The anti-fraud system on Rental8 min Emails sent by the platform1 min Contracts and emails2 min Recurring delivery subscriptions (standard product)4 min Product attributes and filters2 min Recurring delivery subscriptions (product pack)3 min Rental Statuses3 min The quick rental tunnel by item3 min Payment reminder SMS sent to your customers2 min The detailed customer page and its management2 min The subscription billing date on your platform2 min The back-in-stock alert3 min The product selector1 min Product Status1 min Import product stocks.1 min Prevent the creation of a new customer with a mobile phone already associated with an existing account1 min Import Items1 min Managing the return of rented products by mail1 min Managing the display of the Cancel Rental button in the customer account1 min Import Users1 min Export points of sale1 min Generate a credit note for an order1 min Export offers1 min Export items and their KPIs1 min Export subscriptions1 min Export the forecast volume of recurring deliveries2 min Do I retain my customers' banking data?1 min Export the picking list1 min Exchanging a product in an ongoing rental1 min Carbon savings1 min Define invoice format and numbering1 min Create and edit your front-end menus2 min Create an order1 min Different contracts depending on offers and products2 min SMS Configuration2 min Configure DECATHLON submenus in the builder at ZIQY1 min Understanding the offers page2 min How to customize out-of-stock texts displayed on the front end based on the product's main category?1 min How to edit an email1 min How to cancel and refund a rental when the item(s) have not yet been handed over to the customer?2 min How do I log in to the platform?1 min Practical case: preparing holidays and special events in advance2 min Block rental for a customer with a disputed rental1 min Enable Google reCAPTCHA on your site2 min Enable the Sendcloud integration1 min Adjust the billed duration in the back-office1 min Add a Social Networks menu to your footer2 min The rental calendar3 min ZIQY Support - When and how to use it?6 min How subscriptions work6 min The family code selection helper for your products in the back-office3 min The detailed page of an item3 min Managing your inventory3 min The picking list.1 min Item configuration4 min The sale option5 min The security deposit11 min Create a Google Analytics 4 Property3 min Integrate Ingenico2 min Export transactions1 min Integrate Stripe3 min Import customers1 min Having your customers sign contracts4 min User profiles2 min Invoice and charge a free amount to a customer for a subscription rental paid by credit card (also available for date-to-date rentals with Adyen)3 min Export products and your product KPIs2 min Making the first handover of a recurring delivery subscription at a point of sale3 min Export rentals1 min Integrate Adyen2 min Export Customers1 min Available rental periods1 min Can I perform bulk actions on the platform?4 min Will my customers have an online account on the front-end?3 min Can I record payments made outside the platform or in cash?2 min Import points of sale.1 min Create a rental on the platform4 min Create a category7 min Create a carrier.3 min Create a date-to-date rental offer6 min Create or edit a point of sale5 min Create a rental product2 min Create a product pack5 min Create an item3 min Copy of Anonymise one or more customers in your database3 min Create and configure your front-end pages4 min Create complementary products and associate them with products.4 min Create and download a product return slip in PDF to facilitate the logistics processing of products at the end of a rental.3 min Configure termination and product return information to display to your customers4 min Configure recurring payments3 min Configure taxes2 min Configure product variants4 min Understanding the Customers page1 min Configure rental cancellation reasons2 min How to manually attempt a failed payment?1 min How to update a customer's payment method?4 min Maintenance mode and light maintenance mode2 min How to extend a rental?2 min Manage platform users.2 min How to change my platform login credentials?1 min Promo codes on Rental5 min Ship a rental1 min Import shipment tracking numbers manually2 min Can I use a custom domain name for my ZIQY site?1 min Custom Fields8 min The Web Application5 min How to transfer an item from one store to another?1 min Customers3 min Enable language folders in URLs to optimize your SEO1 min Understanding the transactions page1 min Display a search bar in your site's front-end header1 min Duplicate a product sheet3 min Record a product return and complete a rental in store3 min Understanding the Rental Dashboard5 min Record an in-store product handover3 min Enable and configure your front-end3 min View – Understanding the details of a rental5 min How to send payment requests by email or SMS to my customers?1 min Build and edit your front-end pages using the builder5 min Configure a rental product7 min Pricing models2 min How to read stock information on the platform.3 min How to manage and view inventory across multiple points of sale?3 min Downloading Personal Data2 min Cancel an unpaid subscription installment1 min Regularization of disputed subscriptions switched to warning status following payment method update by the customer2 min Create a subscription rental offer2 min Other general configuration elements4 min Round your rental prices1 min Product, product bundle, rental offer, item, what's the difference?2 min Payment and transaction statuses1 min Anonymize one or more customers in your database4 min Anonymize one or more customers in your database5 min Available payment types1 min Rental — Contracts & communications1 min Rental — Customer front & Page Builder1 min Rental — Offers & catalog1 min Rental — Customers & GDPR1 min Rental — Multi-store stock & logistics1 min Rental — Subscriptions & payments1 min Rental — Manage a rental1 min Rental — Overview1 min

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